Question 1

When can I get my flowers delivered?

Accepted Answer

Choose a morning slot between 5 AM and 12 PM or a later same-day slot at checkout. We currently deliver across Delhi NCR — South Extension, Connaught Place, Vasant Kunj, Dwarka, Gurgaon, Noida, Greater Noida, Ghaziabad, and Faridabad.

Question 2

What is Morning Express delivery?

Accepted Answer

Morning Express is our earliest delivery window, typically 5 AM – 7 AM. It is ideal for surprises, puja preparations, and office flowers that need to be in place before the workday starts. Morning Express slots are limited and subject to availability in your area.

Question 3

Can I get same-day delivery?

Accepted Answer

Yes, subject to slot availability. Order as early as possible — our morning slots fill up quickly. Same-day delivery depends on the flower, your delivery area, the date, and open slot capacity. If a slot is full, we will show the next available option.

Question 4

What is the order cutoff time?

Accepted Answer

For same-day morning delivery, order before the available slots fill up. For next-day delivery, you can book up to the evening before. Large or wedding orders should be placed at least 3–5 days in advance so we can source the right stems.

Question 5

Which areas in Delhi NCR do you deliver to?

Accepted Answer

We serve South Extension, Connaught Place, Vasant Kunj, Dwarka, Gurgaon (DLF Phase 1–5), Noida (Sector 15–62), Greater Noida, Ghaziabad, and Faridabad. We are actively expanding — contact us if your area is not listed and we will try to accommodate your order.

Question 6

What do delivery charges cost?

Accepted Answer

Flower prices are shown on each product. Delivery charges vary by area — from ₹99 for nearby locations like South Extension and Connaught Place to ₹149 for Gurgaon and Noida. The exact fee is confirmed at checkout based on your address.

Question 7

Who pays the Porter charge?

Accepted Answer

Porter charges are payable by the customer at delivery. The amount is separate from the flower total and can vary based on distance, time of day, demand, and vehicle availability. We use Porter for reliable last-mile delivery across all our service areas.

Question 8

How much is the Porter charge typically?

Accepted Answer

Porter charges depend on the distance between our preparation point and your delivery address, plus demand and time-of-day factors. They typically range from ₹50–₹200 for standard deliveries. You will pay the Porter rider directly at the time of delivery.

Question 9

How fresh are the flowers?

Accepted Answer

Every order is prepared close to dispatch from flowers sourced for the day. We work with trusted growers and market partners to select stems for freshness, colour, and the way they will open over the days ahead. We include simple care guidance so your blooms last longer.

Question 10

How should I care for my flowers after delivery?

Accepted Answer

Trim the stems at a 45-degree angle, place them in clean water, and change the water every 2 days. Keep flowers away from direct sunlight, fans, and ripening fruit (which releases ethylene gas). Each order includes a care card with specific tips for your flower variety.

Question 11

Why is a flower marked pre-order?

Accepted Answer

Pre-order means the flower is not part of today's ready stock. It may be a seasonal variety that needs to be sourced specifically for your date. We will confirm the best sourcing and delivery timeline with you after you place the enquiry.

Question 12

Can I pay online and at delivery?

Accepted Answer

The ordering flow is complete, with cash-on-delivery available today. Online payment via UPI, cards, or net banking connects in the next phase — after that you can pay either way at checkout.

Question 13

How are flower prices determined?

Accepted Answer

Prices reflect the variety, stem count, seasonality, and sourcing effort. Seasonal flowers like roses and marigolds are priced lower, while imported or rare varieties like orchids command a premium. All prices are inclusive of preparation and wrapping — delivery charges are shown separately.

Question 14

Do you offer discounts or coupon codes?

Accepted Answer

We occasionally run promotional offers and coupon codes. Check the homepage or your email for current deals. You can apply a coupon code at checkout — the discount will be reflected in your order total before payment.

Question 15

How far ahead can I book?

Accepted Answer

Choose an available date and slot during checkout. For same-day and next-day orders, book as early as possible. For weddings, corporate events, and recurring requirements, contact us at least 3–5 days in advance so we can plan the right supply.

Question 16

Can you make a custom bouquet or wholesale order?

Accepted Answer

Absolutely. Visit our Wholesale page or Wedding & Events page to describe what you need — flower types, colours, quantities, occasion, and delivery details. We will come back with a tailored quote within 24 hours.

Question 17

Can I cancel or modify my order?

Accepted Answer

Please contact us as soon as possible. If the flowers have not yet entered preparation or dispatch, we will cancel or modify the order and arrange any applicable refund. Same-day orders have a shorter window — call us directly for the fastest help.

Question 18

How do I track my order?

Accepted Answer

After placing an order, you will receive updates via WhatsApp or SMS at each stage — confirmed, preparing, out for delivery, and delivered. For any concerns, reach out to us on WhatsApp or call during business hours.

Question 19

Do you support recurring wholesale supply?

Accepted Answer

Yes. Hotels, restaurants, decorators, florists, offices, and venues can request a recurring or event-specific quote. We offer flexible scheduling — daily, weekly, or on-demand — with dedicated account support for regular clients.

Question 20

Is there a minimum order for wholesale?

Accepted Answer

Minimums depend on the flower variety and delivery logistics. For regular supply arrangements, we typically start from 50 stems or 10 bunches. For one-time events, smaller quantities may be possible. Fill in the wholesale enquiry form and we will advise on the best options.

Question 21

How does wholesale pricing work?

Accepted Answer

Wholesale pricing is volume-based — the more you order, the better the per-stem rate. Pricing depends on variety, seasonality, and delivery frequency. We provide transparent quotes with no hidden charges. Porter charges for wholesale deliveries are confirmed upfront.

Question 22

Do you handle corporate gifting and office flowers?

Accepted Answer

Yes. We work with companies for regular office flower arrangements, festive gifting (Diwali, Christmas, New Year), and event florals. We can set up recurring weekly deliveries or create custom gift boxes for clients and employees.

Question 23

How do I plan flowers for my wedding?

Accepted Answer

Start by visiting our Wedding & Events page and filling in the quote request form with your date, venue, guest count, and any vision or palette ideas. We will schedule a consultation to discuss the mandap, stage, aisle, bridal bouquet, table arrangements, and everything in between.

Question 24

What is the typical budget for wedding flowers?

Accepted Answer

Wedding floral budgets vary widely based on scale, venue, and flower choices. A intimate celebration might start from ₹15,000–₹25,000, while a grand multi-day wedding can go significantly higher. We work within your budget to create the maximum impact.

Question 25

How early should I book wedding flowers?

Accepted Answer

We recommend booking at least 2–4 weeks before the event for small weddings, and 4–8 weeks for large celebrations with elaborate installations. Peak wedding season (October–March) fills up quickly, so earlier is always better.

Answers before you order.

Delivery

Freshness & Quality

Pricing & Payment

Booking & Orders

Wholesale

Wedding & Events

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